TERMS & CONDITIONS OF SALE

Tickets to CHI WOW WAH TOWN (CWWT) are sold by Vision Hound Pty Ltd, ABN 80 182 801 125. Purchasing a ticket to CWWT constitute a contract between Vision Hound Pty Ltd, the purchaser and, in the event that the ticket is purchased on another’s behalf, the ticket holder.

All purchasers of tickets to CHI WOW WAH TOWN (CWWT) 2019 must be aware of the below-listed terms and conditions of sale:

Ticket holders are permitted to name change the names on their ticket and tickets should be transferred at face value only. Name changes are to be actioned through a process to be advised closer to the event date.

Tickets are not refundable, however, you may use the resale service that will be advised closer to the date of the event, if you’d like to sell your ticket and or transfer to a friends name. We don’t advise selling on eBay or other online platforms. If a ticket holder is identified trying to on-sell CWWT tickets for profit, all other tickets in the same order are voidable and the purchaser may be refused entry to or be ejected from the festival site or handed over to Police.

Festival wristbands must be worn at all times around the wrist of the ticket holder when at the CWWT event. Patrons without a wristband will be escorted off site.

Illegal substances, weapons, glass and other items listed as banned on this website are 100% prohibited – car searches will be conducted on entry to ensure compliance with the banned items list. Persons found to be in breach of these rules may be refused entry.

All ticket holders must be at least 18 years of age to gain entry to CWWT venue. Tickets will be not be refunded to those who have purchased tickets and are under the age of 18.

No parking is available offsite. Patrons must not leave vehicles alongside any public road leading towards the venue. Vehicles identified to have been abandoned at the roadside by patrons or those seeking to trespass will be towed immediately.

Any patron engaging in unacceptable or anti-social behaviour may be ejected from the event and will not be permitted re-entry. Gate staff and licensed security are authorised to refuse entry.

No photos/video policy at the event entertainment area unless you are an approved photographer.

Programming of the event is subject to change without notice, including the possible non-appearance of any particular person or group expected by the ticket holders, whether advertised or not, or any adverse weather conditions beyond the reasonable control of the event organiser.

No animals or pets will be permitted on site.

No flares, fireworks, glass, lasers, cooking equipment, candles may be brought onto site.

Vision Hound Pty Ltd takes no responsibility for loss or damage to personal property.

Ticket holders acknowledge that participating in a CWWT event at this venue has inherent dangers and risks including a risk of serious injury or even death. In the event of injury or illness, Vision Hound Pty Ltd may, at the cost of the ticket holder, arrange medical treatment and/or emergency evacuation as deemed essential for the safety of the ticket holder.

Entry to the event venue is at the ticket holder’s own risk. Without limiting the generality of this, appropriate clothing and footwear must be worn at all times on the site and earplugs should be worn if necessary and Vision Hound Pty Ltd takes no responsibility for any hearing damage or loss caused by noise.

To the full extent permitted by law, ticket holders waive all legal rights of action against and fully release Vision Hound Pty Ltd, its agents, employees, members and volunteers for all claims for compensation for loss, damage, injury or death howsoever arising out of or in relation to the ticket holder’s participation in the event including without limitation, liability for any negligent or tortious act or omission on the part of the persons released or under statute or for breach of these terms and conditions.

NAME ON TICKET

YES! IT IS ESSENTIAL THAT YOUR NAME IS ON YOUR CWWT TICKET.

UPON ENTERING THE FESTIVAL, SECURITY AND GATE STAFF WILL BE CHECKING THAT THE NAME ON YOUR TICKET MATCHES YOUR PHOTO IDENTIFICATION (DRIVERS LICENCE, PASSPORT, PROOF OF AGE, KEY PASS ETC). PLEASE HAVE YOUR TICKET AND ID READY AS YOU GO THROUGH THE GATE.

TICKET RESALE

If you can no longer attend for CHI WOW WAH TOWN 2019 and wish to resell your ticket, please do so via our official ticket resale platform Tixel. Tixel is the safest place to sell tickets for CWWT 2019 and also facilitates the required change of name on the ticket.

If you do not process a name change, the ticket will not be valid on the day.

We no longer offer the option of simply processing a ‘name change’, which is a measure we have introduced to reduce ticket scammers and scalpers. If you have bought multiple tickets in your name and want to transfer to a friend, you can sell your ticket to them via Tixel for a nominal amount. In this process, a new ticket will be issued to your friend with their name on it.

Tixel

Does this event require an official ticket transfer?

Yes, and Tixel is the official ticket resale platform for this event. We will issue new tickets to buyers and original tickets will be cancelled. This is a 100% safe and guaranteed transaction!

Is buying tickets on Tixel safe?

Absolutely. Tixel is working with the event organiser to provide buyers with a 100% safe experience. After purchase, we will help issue you with a valid ticket that has your name on it.

When will I receive the tickets?

You will receive newly generated tickets within a few minutes from purchase.

Can I contact the seller?

No, unfortunately not. We want to keep everything as simple as possible. Sellers are able to sell tickets hassle-free with the matter of clicks. However, we always have the contact information, just in case of an emergency.